Service Now Senior Consultant
- Recruiter
- Lorien
- Location
- London
- Salary
- Competitive
- Posted
- 01 Feb 2015
- Closes
- 03 Feb 2015
- Sectors
- Health, Nursing & Social Care
- Contract Type
- Contract
- Hours
- Full Time
Service Now Senior Consultant
A Service Now Senior Consultant is required for a contract based in London.
Job Purpose and Accountabilities:
SaaS ServiceNow consultant experience, Business Analyst experience working in an analysis role focusing on cloud based solutions on the ServiceNow platform. Experience supporting multiple customers in an Enterprise environment.
Skills - Mandatory:
ServiceNow certified
Skills - Useful:
*Service Now Orchestration experience would be useful.
*Financial Services experience useful.
*Technical Design and Implementation in ServiceNow and related cloud projects (requirements to completed delivery and handover)
*Excellent oral and written communication skills, including the ability to speak intelligently to senior management
*Ability to drive business requirements and must be comfortable to take an active/leading role in requirement sessions with groups customer stakeholders including C-level/director level/users
*Demonstrable problem solving skills and solution development acumen
*Works through challenges for successful outcomes.
*Good risk awareness skills.
*Manages escalations to bring about resolution to meet client standards.
*Self-starting team player with ability to plan and execute detailed work to effectively meet objectives
*Willing to travel, working both onsite and remotely
Description of Project:
The selected candidate must possess the ability to drive ServiceNow based solutions from end-to-end. Experience of working across multiple cloud platforms and agile methodologies is critical, as is experience within the Retail sector. The successful candidate must possess a detailed approach and thorough experience of delivering high quality services including partner cloud platforms to ServiceNow, Testing, Integration and Data Strategies.
The candidate will be able to architect and deliver complex ServiceNow projects.
This includes:
*Engage with the sales team and provide pre-sales support
*Lead workshops with customer stakeholders
*Create Technical Designs and articulate these to all project stakeholders including design documentation
*Lead project teams through project milestones through to successful completion of projects.
*Work across multiple projects at any one time.
*Work with management to drive high quality standards
*Work with project delivery teams to lead and mentor others
This project may require the contractor to travel to other locations.