Concierge - The London EDITION
- Recruiter
- The London EDITION
- Location
- London
- Salary
- Competitive
- Posted
- 01 Feb 2015
- Closes
- 01 Feb 2015
- Sectors
- Health, Nursing & Social Care
- Contract Type
- Permanent
- Hours
- Full Time
Concierge - The London EDITION
Salary:
Location: London
Job Reference: Caterer/140028FU
Employer Type: Hotel
Recruiter: Marriott
Date Posted: 30/01/:02
Contact: Please click 'Apply on Company Website'
Job id:
Concierge - The London EDITION - 140028FU Job : Guest Services/Front Desk Primary Location : GBR-Greater London-London-The London Edition Organization : EDITION Position Type : Non-Management/Hourly Schedule : Full-time EDITION is an unexpected, refreshing collection of individualized, one-of-a-kind hotels that caters to guests expecting, and in turn demanding, a unique experience - not merely a place to sleep. EDITION employees embrace our Ethos, Core Values and Ideals to bring our brand and exceptional service to life. THE LONDON EDITION
The London EDITION represents authentic comfort, extraordinary style and an exceptional level of service in a uniquely individual environment. Located in the Fitzrovia neighbourhood of central London, the property brings together the integrity and character of a historic building with a simple, sophisticated design sensibility to create a seamless blend of charisma and ease. With 173 guest rooms, a vibrant restaurant, multiple bars, event spaces, and meeting rooms, the hotel offers a dynamic social hub where guests and visitors can work, relax, and experience all the benefits of a home away from home.
WHAT DO EDITION LOOK FOR?
EDITION seeks employees who can personally represent the brand. Their attitude and personal style, coupled with their passion for service delivery, will bring the brand alive for each guest. EDITION is about an attitude and the way it makes you feel rather than the way it looks. The attitude comes alive to guests via their senses. The brand is unique with its modern visual appeal, music and scent.
EDITION's ground breaking concepts give a true competitive edge, product distinction and a huge advantage over what is currently offered in the hotel industry. Ian Schrager has given creative direction and has lent his vision for concept, design and marketing with Ritz Carlton's operational expertise which exemplifies world-class service. PRESS: edition-hotels.marriott.com/press
HOTEL WEBSITE:
HOW DO I APPLY?
Candidates can apply direct for positions via the caterer.com website and online at
or To be considered for future upcoming roles candidates can send CVs / covering letter / video profiles by email to
Job Summary
Has a duty to respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers and ensures follow up after completion to confirm requests have been met to their satisfaction. Takes and confirms reservations and cancellations for guest requests for internal and external services such as Restaurant Bookings, Theatre tickets. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. The Concierge will use initiative and a proactive approach to ensure guests always receive a unique and personalised experience and provide various options to suit the needs of every individual guest. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors. EDITION is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. EDITION does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Job Posting : Dec 31, 2014, 11:24:14 AM
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Salary:
Location: London
Job Reference: Caterer/140028FU
Employer Type: Hotel
Recruiter: Marriott
Date Posted: 30/01/:02
Contact: Please click 'Apply on Company Website'
Job id:
Concierge - The London EDITION - 140028FU Job : Guest Services/Front Desk Primary Location : GBR-Greater London-London-The London Edition Organization : EDITION Position Type : Non-Management/Hourly Schedule : Full-time EDITION is an unexpected, refreshing collection of individualized, one-of-a-kind hotels that caters to guests expecting, and in turn demanding, a unique experience - not merely a place to sleep. EDITION employees embrace our Ethos, Core Values and Ideals to bring our brand and exceptional service to life. THE LONDON EDITION
The London EDITION represents authentic comfort, extraordinary style and an exceptional level of service in a uniquely individual environment. Located in the Fitzrovia neighbourhood of central London, the property brings together the integrity and character of a historic building with a simple, sophisticated design sensibility to create a seamless blend of charisma and ease. With 173 guest rooms, a vibrant restaurant, multiple bars, event spaces, and meeting rooms, the hotel offers a dynamic social hub where guests and visitors can work, relax, and experience all the benefits of a home away from home.
WHAT DO EDITION LOOK FOR?
EDITION seeks employees who can personally represent the brand. Their attitude and personal style, coupled with their passion for service delivery, will bring the brand alive for each guest. EDITION is about an attitude and the way it makes you feel rather than the way it looks. The attitude comes alive to guests via their senses. The brand is unique with its modern visual appeal, music and scent.
EDITION's ground breaking concepts give a true competitive edge, product distinction and a huge advantage over what is currently offered in the hotel industry. Ian Schrager has given creative direction and has lent his vision for concept, design and marketing with Ritz Carlton's operational expertise which exemplifies world-class service. PRESS: edition-hotels.marriott.com/press
HOTEL WEBSITE:
HOW DO I APPLY?
Candidates can apply direct for positions via the caterer.com website and online at
or To be considered for future upcoming roles candidates can send CVs / covering letter / video profiles by email to
Job Summary
Has a duty to respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers and ensures follow up after completion to confirm requests have been met to their satisfaction. Takes and confirms reservations and cancellations for guest requests for internal and external services such as Restaurant Bookings, Theatre tickets. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. The Concierge will use initiative and a proactive approach to ensure guests always receive a unique and personalised experience and provide various options to suit the needs of every individual guest. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors. EDITION is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. EDITION does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Job Posting : Dec 31, 2014, 11:24:14 AM
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.