Customer Service Advisor
- Recruiter
- Red Recruitment
- Location
- Cardiff, Wales
- Salary
- £13500 per annum
- Posted
- 30 Jan 2015
- Closes
- 17 Feb 2015
- Ref
- CSAV
- Contact
- Adam Steed
- Contract Type
- Permanent
- Hours
- Full Time
Due to recent growth and success, our financial services client is seeking to recruit a new advisor to work within the customer service team.
This highly sought after position will see you dealing with inbound enquiries, assisting both new and existing customers with their bank account query and discussing other relevant products and services as appropriate.
The successful applicants will have previously worked with a contact centre customer service role (ideally within financial services) in addition to having previous face to face retail experience. To apply for this role, you should also be able to demonstrate excellent verbal and written communication skills, with a confident yet friendly approach to customer service, as well as excellent attention to detail and administration skills.
KEY TASKS
Shifts pattern on a rota basis: Monday - Friday 9.00-5.00/10.00-6.00 or 11.00-7.00
Saturdays: 9.00-5.00 and Sundays: 11.00-5.00