Customer Service Advisor
- Recruiter
- Red Recruitment
- Location
- Cardiff, Wales
- Salary
- £15000 - £17000 per annum + benefits
- Posted
- 29 Jan 2015
- Closes
- 13 Feb 2015
- Ref
- KL19586
- Contact
- Katie Lee
- Contract Type
- Permanent
- Hours
- Full Time
We are seeking two individuals to join a well known financial services company based in Cardiff. You will join a business that values its employees and provides a competitive basic salary of up to £17,000, plus a host of benefits including health insurance, pension, 25 days holiday and much more.
To be considered for this role, you must be able to demonstrate a stable career history within a high volume telephony role. Financial services experience would be a distinct advantage as this role will require you to provide high levels of service within a regulated environment.
As the position will see you working within financial services, detailed background checks will be conducted, including a credit check.
Responsibilities
- Providing quotes for customers
- Recalculating financials
- Dealing with commission queries from third parties
- Updating the company database
Hours: 35 hours per week, rota basis - Monday to Friday, 9 to 6 (so working either 9am to 5pm or 10am to 6pm on rota basis), Saturday, 9am to 6pm, Sunday, 10am to 5pm