Service Desk Analyst/IT Helpdesk Analyst/1st Line Support Analyst

Recruiter
Forman IT
Location
Maidstone
Salary
100.00 - 150.00 GBP Day
Posted
29 Jan 2015
Closes
29 Jan 2015
Sectors
IT, IT Support
Contract Type
Contract
Hours
Full Time

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Service Desk Analyst/IT Helpdesk Analyst/1st Line Support Analyst

My client is currently looking for an enthusiastic, motivated and highly professional Service Desk Analyst/IT Helpdesk Analyst/1st Line Support Analyst to join their IT Service Desk team on a contract basis.

Skills/Experience Required:

  • 1 year + commercial IT Helpdesk/IT Support experience
  • Excellent Customer Service skills and ability to work to SLA's
  • Ability to Communicate effectively with business users at all levels
  • Ability to support Desktop PC's, Software/Applications, Peripherals, Laptops and Mobile Computing
  • MS Windows Vista/7/8
  • Active Directory
  • MS Exchange/Outlook
  • MS Office 2010/2013
  • Citrix
  • Service Desk Analyst/IT Helpdesk Analyst/1st Line Support Analyst

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