CRM Administrator - SingleTrack/Salesforce - London
- Recruiter
- TDA Recruitment Ltd
- Location
- London
- Salary
- 40000.00 - 50000.00 GBP Annual
- Posted
- 27 Jan 2015
- Closes
- 29 Jan 2015
- Sectors
- Health, Nursing & Social Care
- Contract Type
- Contract
- Hours
- Full Time
CRM Administrator/SingleTrack/Salesforce
Highly successful Independent Securities House which has enjoyed sustained success and well-managed growth is seeking a talented SingleTrack Systems/Salesforce CRM specialist to join their London based Technology Team to drive forward the administration of the SingleTrack/Salesforce CRM, and seek opportunities to develop the platform to meet ever changing needs.
Responsibilities:
- Salesforce administration - workflows, dashboards, reports, UAT, training, user set-up, security and support
- CRM data expert - data analysis, data mapping and maintaining data integrity
- Support, develop and maximise the progression of new functionality and processes for the SingleTrack/Salesforce platform
- Provide training and ad-hoc support on system functionality
- Project leadership for system upgrades and implementations
- Prioritisation of customer requests and delivery of customer reports
- Creation of a user acceptance test plan for new features
- To be the subject matter expert for document generation and reporting applications used in conjunction with Salesforce
Required Skills/Experience:
- Minimum 2:1 degree
- Good understanding of Salesforce CRM platform
- Confident with the ability to prioritise and meet deadlines working under pressure
- Proven ability to manage implementations and training in a dynamic, fast paced environment.
- Good interpersonal, negotiation, and consensus building skills.
- Ability to think strategically in a fast-paced environment while prioritizing to meet deadlines
- Must be an engaging self-motivated contributor with the ability to present and discuss complex solutions in an intuitive manner
CRM Administrator/SingleTrack/Salesforce