BMW Service Manager

BMW Service Manager

Location: Newcastle
Salary: Competitive + Benefits + Relocation (if applicable)
Reporting to the Head of Business (and Group aftersales Manager)

Are you already a successful Service Manager with a proven track record looking to take the next step to develop your career?

Lloyd Motor Group is the largest prestige motor group covering Cumbria, the North East, Lancashire and the South of Scotland and has been successfully trading for over 40 years. This fantastic opportunity exists within our BMW dealership based in Newcastle. A career with Lloyd Motor Group and BMW/MINI offers the chance to work with inspirational brands and pioneering products in a dynamic and exhilarating environment.

Due to continued growth you will be expected to take the Service Department to the next level, capitalising on its superb location and benefitting from inheriting a successful and experienced team.

Job Purpose: Responsible for effectively leading and managing the resources within the service department to achieve/exceed the required business objectives including labour sales, profitability, employee satisfaction, customer satisfaction and loyalty levels. Simply, we want you to be the best-performing service department in our Group and within the BMW network.

What we are looking for: Knowledge and experience of working within the BMW/MINI brand would be advantageous, although not essential. Good oral and written communication skills. Confident problem solving, decision making and financial analysis abilities. A motivated leader with strong interpersonal skills and good relationship building. Computer literate and with a clean driving license.