Inbound Customer Service Advisor
- Recruiter
- Search Consultancy Ltd
- Location
- Edinburgh, Scotland
- Salary
- Benefits
- Posted
- 28 Dec 2014
- Closes
- 04 Jan 2015
- Ref
- Req/305479
- Contact
- Maria Stathopoulou
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Advisor - £14,000 per annum.
Are you currently looking for your next step in your career? A new start within a multinational organisation with great career progression and a fun environment might be what you need!
Our client is currently expanding their gaming team and looking to recruit really strong individuals and offer a permanent contract, with flexible shifts! Start dates is the 12th of January.
The Assessment Centres are taking place on the 30th of December and the 6th of January. Please be quick in applying in order to reserve your place!
RESPONSIBILITIES
* Dealing with queries via EMAIL, Phone and letters to customers satisfaction
* Ensuring that cases and calls are logged in accordance with the Data Quality guidelines
SKILLS REQUIRED:
* Fluent in English
* Good knowledge of computers and operating systems
* Experience of working in a Contact Centre
* Must demonstrate strong trouble shooting capabilities
BENEFITS PACKAGE:
* 40 hours contract - flexible shifts
* Perkz: employee benefits scheme that works with the best UK retailers
* Learning and Development courses
* Career opportunities within the account
* Monthly incentive plan
Operational hours: 10am - 10pm Monday to Sunday - flexible working shifts.
If you are interested, please apply online today!