Inbound Customer Service Advisor

Location
Edinburgh, Scotland
Salary
Benefits
Posted
28 Dec 2014
Closes
04 Jan 2015
Ref
Req/305479
Contact
Maria Stathopoulou
Contract Type
Permanent
Hours
Full Time

Customer Service Advisor - £14,000 per annum.

Are you currently looking for your next step in your career? A new start within a multinational organisation with great career progression and a fun environment might be what you need!

Our client is currently expanding their gaming team and looking to recruit really strong individuals and offer a permanent contract, with flexible shifts! Start dates is the 12th of January.

The Assessment Centres are taking place on the 30th of December and the 6th of January. Please be quick in applying in order to reserve your place!


RESPONSIBILITIES


* Dealing with queries via EMAIL, Phone and letters to customers satisfaction
* Ensuring that cases and calls are logged in accordance with the Data Quality guidelines

SKILLS REQUIRED:

* Fluent in English
* Good knowledge of computers and operating systems
* Experience of working in a Contact Centre
* Must demonstrate strong trouble shooting capabilities

BENEFITS PACKAGE:

* 40 hours contract - flexible shifts
* Perkz: employee benefits scheme that works with the best UK retailers
* Learning and Development courses
* Career opportunities within the account
* Monthly incentive plan

Operational hours: 10am - 10pm Monday to Sunday - flexible working shifts.

If you are interested, please apply online today!