Apprenticeships-Bank of Scotland

TELEPHONE BANKING SERVICE APPRENTICE - START DATE 09/02/2015 - DUNDEE (LBG/1114/526808)

Salary: GBP14,940 - GBP15,770 Closing date:12 January 2015

Job details

These Roles are within our Contact Centre Telephone Banking Teams.

Flextra - Flexible eight week pattern between hours of 8am and 8pm Mon - Sun. 6 weekend days out of 16.

To recognise the flexibility required, this shift pattern comes with an exclusive package which provides benefits and rewards, such as Flex Time, Shift Swaps and the ability to take time away from work to support an improved work / life balance.

Join our Apprenticeship scheme as a Service Advisor and you'll enjoy the benefits of learning while you earn. If you've got a passion for people and a dedication to your own development, you'll get to build the career you want. You will gain a qualification in Providing Financial Services (Intermediate) which is equivalent to 5 GCSE's at Grades A-C. For graduate, MBA or other non-apprentice role opportunities please visit lloydsbankinggroup/careers.com

To be the key first, and often only, point of contact for customer calls, providing an excellent level of customer service that exceeds expectations and in doing so reduces the need to transfer calls. Putting each customer at the heart of everything we do by demonstrating a genuine interest in their current needs and future aspirations.