Health and Safety Consultant

Job Title: Health and Safety Consultant             

Report to: Regional Manager of Health and Safety

Department: Health and Safety

Location: Telford and surrounding areas

Salary: Competitive salary, available on application

Hours: Full time

Role description:

As we continue to grow, an exciting opportunity has arisen for an experienced Health and Safety Field Consultant to join our regional team. 

We have a role available in Telford and surrounding areas, which will involve providing a bespoke and legally compliant Health and Safety service to our expanding client base, of which operate in a wide variety of industries. In addition, you will be expected to provide relevant H&S advice and guidance to clients as appropriate to their contracted service with us.

Please note to be considered for the role you should live in one of the following areas: Telford or surrounding area ideally with easy road links to the M54.

Responsibilities

Client care:

• Initial contact with the client within defined timeframe

• Development of the client relationship

• Accurately identify client requirements to ensure needs and expectations are met (in accordance with their contracted services)

• Provide relevant, timely advice, reports and information to clients

• Compliance with agreed Business KPI’s

Service delivery

• Preparation of clients H&S policy documentation e.g. system and handbooks, within agreed KPI’s

• Preparation of the clients H&S inspection report with agreed KPI’s

• Installation of the clients H&S system at the client premises

• Provision of client training, including Citassess, H&S awareness, toolbox, etc. as appropriate to their contracted service

• Ongoing support to meet changing clients needs and to account for changes in legislation and agreed/requested amends

Advisory Service

• To participate in the company's Health and Safety – Telephone advisory service responding to client queries in a timely fashion as appropriate

• To support the helpline service during normal working hours as requested, providing suitable call summary information to H&S Admin

• To support the BDMs in providing Health and Safety advice to potential clients to assist in securing new business

CPD

• To attend all internal meetings and any approved external conferences and training courses

• To utilise all learning resources available e.g. Internet, memberships of professional bodies, trade publications, etc.

• Actively commit to self development

• Maintain a good working knowledge of Health and Safety law and practice that is appropriate to Citations H&S clients and services

Team work

• Proactively support colleagues as dictated by changing workload demands

• Successful networking between members of the H&S team

Communication

• To provide a positive and professional image of the company's Health and Safety service to both internal and external customers

• To share relevant client information with colleagues

• To share relevant skills and knowledge with colleagues

• To deliver training sessions for clients/colleagues as appropriate

Commercial awareness

• Be aware of the scope of the company's Health & Safety and Personnel/Employment Law services, identifying any relevant additional service opportunities within existing/prospect client groups

 Qualifications

• Candidates must have a minimum of NEBOSH Diploma or equivalent and should hold CMIOSH accreditation.

• Willingness to travel is a prerequisite (with the possibility of occasional overnight stay).

Skills

• Strong H&S generalist background and experience

• Appropriate technical and professional qualifications

• Strong knowledge of current / proposed H&S law, ACoP’s, Industry Standards, etc.

• Strong written and verbal communication skills

• Strong interpersonal skills

• Evidence of a commitment to CPD

• Strong organisational/time management skills

• Team player

• Customer/client focussed

• Enthusiastic

• Commercial awareness

• Full UK driving licence

The Company

We’ve been through some changes and there will be more to come as we build our Company to be even better than we are now.  Passionate about exceptional customer service (internal and external), we employ experts in their field who can help us deliver our ambitions. We’re proud to do things differently and we work together to deliver results.

Please send your CV with a covering letter (which sets out how you meet the above).

Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within two weeks it should be noted that on this occasion your application has unfortunately not been successful.