Inbound Customer Service Advisor

FULL TIME CUSTOMER ADVISORS. Salary from £14,560 up to £15,745 following probation + bonus opportunity.

Do you want a challenging career in communications?

Are you a confident person with great communication skills? If so we are looking for you to join us.

Apply for one of our Customer Advisor roles with one of the fastest growing outsourcing campaigns in the UK.

Our client have become one of the largest independently owned customer experience organisations in the world;

The role:

You will be having great conversations with existing customers, building rapport, questioning in order to gain an understanding of customers' needs and lifestyle. By engaging in conversation you will use your influencing and first class product knowledge to provide a suitable tailored solution to ensure customer sales and retention.

Benefits/What we offer:

· Working a 40 hour week on rotation shift pattern. Earliest you would start is 8am and latest you would finish is 8pm.

· 4 weeks class room based training followed by a further 4 weeks within our academy environment delivered by our dedicated team of accredited trainers

· Close to Central Station and excellent transport links

· Discounted parking at nearby selected car park, discounted bus passes

· On site shop and catering facilities

· Discount nights out through in house social club

· Access to stakeholder pension scheme

· Training Opportunities: NVQ

· Childcare Vouchers

· 28 days holiday

· Discounts on holidays, hotels, hampers and more

· On-going training and up skill throughout your career, Opportunity to enrol at our internal university

What we are looking for:

· Confident people with great communication skills

· Customer service skills gained in contact centre, retail or hospitality, or something completely different…

· The ability to build rapport and engage with customers

To apply send in your CV immediately!