Inbound Customer Service Advisor
- Recruiter
- Search Consultancy Ltd
- Location
- Edinburgh, Scotland
- Salary
- Benefits
- Posted
- 18 Dec 2014
- Closes
- 25 Dec 2014
- Ref
- Req/305479
- Contact
- Maria Stathopoulou
- Contract Type
- Permanent
- Hours
- Full Time
Customer Service Advisor - £14,000 per annum.
Are you currently looking for your next step in your career? A new start within a multinational organisation with great career progression and a fun environment might be what you need!
Our client is currently expanding their gaming team and looking to recruit really strong individuals and offer a permanent contract, with flexible shifts! Start dates are the 5th and the 12th of January.
RESPONSIBILITIES
* Dealing with queries via EMAIL, Phone and letters to customers satisfaction
* Ensuring that cases and calls are logged in accordance with the Data Quality guidelines
SKILLS REQUIRED:
* Fluent in English
* Good knowledge of computers and operating systems
* Experience of working in a Contact Centre
* Must demonstrate strong trouble shooting capabilities
BENEFITS PACKAGE:
* 40 hours contract - flexible shifts
* Perkz: employee benefits scheme that works with the best UK retailers
* Learning and Development courses
* Career opportunities within the account
* Monthly incentive plan
Operational hours: 10am - 10pm Monday to Sunday - flexible working shifts.
If you are interested, please apply online today!