Graduate PPI Case Administrator

Location
Wrexham
Salary
£22,000 per day (£90 per day)
Posted
18 Dec 2014
Closes
15 Jan 2015
Ref
14Dec87AP
Contact
Michelle Davies
Contract Type
Contract
Hours
Full Time
One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic contract opportunities within the financial services industry for an important client in Chester.

This is an ideal opportunity for a recent graduate with a degree from a UK University or someone who has recently left college with relevant customer service skills to undertake a challenging role in a rewarding industry.

We have several start dates in January and will be looking to interview suitable candidates in early December.

The rate on offer is £80 per day (circa £20,000 per annum) rising to £90 per day (£22,000 per annum) on an initial 6 month contract. You would be required to work Monday to Friday with core hours of 9-5.30pm although some flexibility will be required to accommodate the project work load.

As a Customer Service Advisor you will:
• Check and complete PPI complaint cases using available evidence and date
• Update and capture relevant data to the CRM system
• Providing accurate advice and support to customers in a timely and professional manner
• Follow company processes and procedures relating to Data Protection
• Adhere to Financial Services Authority guidelines at all times
We are looking for recent Graduates who possess the following attributes and abilities:
• Degree from a UK University or A-level/HND equivalent
• Excellent communication skills, to include fluent English both written and verbal.
• Numerate, analytical with excellent IT systems orientation.
• Strong ability with Word and Excel
• Extremely professional, well-presented and motivated with a strong work ethic.
• Flexible and dedicated with the desire to succeed at all costs
Please note you must be able to travel to Chester for this role and be available for the duration of the project.

You will also be required to complete a Criminal Records Bureau check for this project.


The first stage of the application process is to apply online.

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