Debt Management Account Manager/Case Administrator

Our client, a well respected boutique insolvency practice, is seeking an experienced Debt Management Account Manager/Case Administrator to manage and monitor post appointment Debt Management Plans.

Duties will include

Responsible to maintain a case load of approximately 350 debt management cases

Progress the administration of each case through to closure, dealing with all areas of case management including:

Deal with the debtor and connected third parties

Monitor and record contributions, report all arrears to Manager. Seek to resolve arrears directly with the debtor

Review financial information and bank statements in order to conduct financial reviews

Prepare financial statements

Deal with creditor claims and negotiate dividends when required

Conclude case

Deal with day to day written correspondence

Deal with telephone enquiries varying in complexity

Input and maintain accurate data within relevant software

Key knowledge, skills and experience:

Good organisational and planning skills

Self motivated

Committed to producing work to high standards paying particular attention to detail

Ability to work as an individual or as part of a team

Good written and verbal communication skills

Listening skills

Good mathematic and problem solving skills

Computer literate with a working knowledge of relevant IT systems

An amazing opportunity to join a well respected, established practice with genuine prospects for progression

Starting salary from £18,000 to £22,000 plus bonus and benefits.