Customer Service Advisors - January Start
- Recruiter
- Recruitment Genius
- Location
- Lytham St. Annes, Lancashire, England
- Salary
- �13000 - �16000 per annum
- Posted
- 08 Dec 2014
- Closes
- 05 Jan 2015
- Ref
- 00024177
- Contact
- No Contact
- Contract Type
- Permanent
- Hours
- Full Time
Very different - Telephone based position in St Annes
Customer Service Advisors required to join this small renewal call centre in St Annes.
Please read this fully before applying - they are an equal opportunity employer and welcome applications from all sectors. Young and mature applications are encouraged. Retired but bored ? Read on as they need reliable educated computer literate individuals that value being treated as you would treat others !
Previous experience is not required as full training is given - their system only present customers that are eligible to do business today !
Are you disillusioned with unfulfilled promises? - selling to people that don't want the product ? It's not fun and you never earn your true worth.
Their customers already have their mobile contracts they simply upgrade their existing phone - save them money and give them a free phone delivered direct to their home by the UK'S BIGGEST RETAILER.
Now that sounds much better doesn't it!
No hard selling - they don't want you if that's how you sell - that's not their business they help and advise their customers to make a decision. You must have an attention to detail and understand the importance of compliance and giving best advice. They partner with the biggest blue chip mobile supplier in the country - A great brand and a great reputation, a reputation they closely protect.
Every day they get another 1000 customers to upgrade - a dream come true - you must like to communicate over the phone and have a realistic understanding of the task in hand.
The easiest call centre role you will ever see:
- Contacting ONLY existing customers who are now eligible
- No hard selling, just order taking for renewals and obviously its a numbers game
- Fully automated system - screen pops live customers
- Renewing existing contracts
- Weekly basic/paid weekly starting from �250.00 guaranteed per week self employed ++ great weekly/daily bonuses + Month End Commission - OTE �300 + per week
- Central St Annes 2 minutes from the bus/train stop
What you need to be:
- Enthusiastic and motivated individual
- Must be IT literate and have a good telephone manner
- Good education and professional approach to work
- Able to learn and understand processes
- An Interest in helping customers with best advice
- Polite, professional and presentable and reliable
- Join the their existing very stable and high earning small team (8)
- The majority of their team now with several years experience
- Previous customer interaction experience an advantage
- In house software that only connects you to active customers
- Not a telephone in sight - everything is computerised/automated
Mon-Thurs 0930/1000 - 1800/1830 Friday 1000-1600 finish.
Saturday very lucrative 1000 -1500 ! Full Time ONLY Mon-Sat
If you are a good communicator reliable and a good team player they need to hear from you.
Previous experience is not required but the art of selling is "chatting", so an outgoing polite personality.
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