Transition Manager- North (AQUILA)
- Recruiter
- Thales
- Location
- Hampshire
- Salary
- Competitive
- Posted
- 28 Nov 2014
- Closes
- 05 Dec 2014
- Sectors
- Business Opportunities
- Contract Type
- Permanent
- Hours
- Full Time
AQUILA, a consortium of Thales and NATs are recruiting a Transition Manager to take the lead in ensuring all aspects of service delivery transition for MARSHALL are driven through mobilisation to achieve steady state' operations at Full Operating Capability. The Transition Manager will manage multiple interfaces to ensure all stakeholders (MoD to maintainer community) are aligned and working towards a successful transition to the mobile maintenance model.
The scope of the Project encompasses:
Specified Assets located at over one hundred locations throughout the UK and Permanent Joint Overseas Bases (PJOBs);
In excess of 100 TUPE assigned staff;
Move from a static to mobile maintainer model;
Achieve significant efficiencies from the introduction of new technologies and maintainer model.
Accountabilities:
Compliance - Act, at all times, in accordance with the authority delegated from time to time by the Operations Manager, and in compliance with the policies of the company.
Safety - Foster an open and approachable working environment that encourages individuals to raise and resolve potential safety issues.
Transition & Risk Management - Develop a full understanding of current practices procedures and activities of the existing MARSHALL transferring assets and people.
Create, design, implement and maintain a robust transition plan(s) taking into account any business activities required to integrate new and enduring services into the steady state' environment to ensure a migration of service to AQUILA that does not compromise operational services or safety and is disruption free in accordance with the contract. Where risks are identified develop and implement mitigations to ensure service continuity which are safe and cost efficient.
In conjunction with the Operations Manager explain and familiarise the transferring workforce to ensure full understanding of the change and ensure cognisance with the service delivery requirements post transfer of service.
Engage with AQUILA Supply Chain to ensure all support contracts are in place and fit for purpose to safeguard the customers operation. Determine the readiness levels of the Service Delivery department, 3rd party suppliers and business users with regards to upcoming changes.
Ensure policies, procedures and process are designed, maintained and updated with regards to upcoming changes. Assess risks inherent in proposed transition activities, to ensure any potential scheduling and performance issues have minimum impact on the customers operations.
Reporting - Maintain an on-going dialogue with the Operations Manager, and promptly alert to any significant risk or change to relationships with the customer or internal stakeholders. Ensure the timely provision of all reports requested by the Operations Manager.
Employee Engagement - Actively participate in the design, development and maintenance of a robust communications plan. The purpose of this plan is to ensure all company employees are provided with the right level of detail at the right time to maintain their positive engagement in the Service Delivery transition programme. Uncover readiness gaps and take ownership of action plans to close the gaps prior to any mobilisation and service transition activities, ensuring the delivery of all business benefits linked to service transition.
External Relations - Ensure the maintenance of excellent customer relations throughout the Service Delivery transition period. Ensure the maintenance of professional relations with any regulatory body, customer assurance body and other external assurance agencies, ensuring that the company meets expectations and requirements and that there should be no delay or interruption to the Service Delivery transition.
Strategic Development - Ensure the transition programme continues to deliver in line with the Service Delivery strategic vision. Where deviation is observed ensure the Operations manager is apprised at the earliest opportunity.
Team Collaboration - Support the Operations Manager and other colleagues in the fulfilment of their responsibilities and contribute to the general realisation of success by the company.
Qualifications, Experience, Skills and Personal Qualities
Relevant experience in change management within large, high profile, high value, and complex transition programmes, predominantly gained within an operational ATM disciplines.
In-depth experience of project management.
Strong people and stakeholder engagement skills with the ability to influence at all organisational levels
Strong planning skills and capability to translate information gathered from meetings and workshops into detailed plans
Good communications and IT skills (eg sound working knowledge of Microsoft Office suite)
Flexible to travel to other locations when required.
*Faxing is not our preferred method of application. Please Apply to ALL positions by clicking "Apply Now"*
The scope of the Project encompasses:
Specified Assets located at over one hundred locations throughout the UK and Permanent Joint Overseas Bases (PJOBs);
In excess of 100 TUPE assigned staff;
Move from a static to mobile maintainer model;
Achieve significant efficiencies from the introduction of new technologies and maintainer model.
Accountabilities:
Compliance - Act, at all times, in accordance with the authority delegated from time to time by the Operations Manager, and in compliance with the policies of the company.
Safety - Foster an open and approachable working environment that encourages individuals to raise and resolve potential safety issues.
Transition & Risk Management - Develop a full understanding of current practices procedures and activities of the existing MARSHALL transferring assets and people.
Create, design, implement and maintain a robust transition plan(s) taking into account any business activities required to integrate new and enduring services into the steady state' environment to ensure a migration of service to AQUILA that does not compromise operational services or safety and is disruption free in accordance with the contract. Where risks are identified develop and implement mitigations to ensure service continuity which are safe and cost efficient.
In conjunction with the Operations Manager explain and familiarise the transferring workforce to ensure full understanding of the change and ensure cognisance with the service delivery requirements post transfer of service.
Engage with AQUILA Supply Chain to ensure all support contracts are in place and fit for purpose to safeguard the customers operation. Determine the readiness levels of the Service Delivery department, 3rd party suppliers and business users with regards to upcoming changes.
Ensure policies, procedures and process are designed, maintained and updated with regards to upcoming changes. Assess risks inherent in proposed transition activities, to ensure any potential scheduling and performance issues have minimum impact on the customers operations.
Reporting - Maintain an on-going dialogue with the Operations Manager, and promptly alert to any significant risk or change to relationships with the customer or internal stakeholders. Ensure the timely provision of all reports requested by the Operations Manager.
Employee Engagement - Actively participate in the design, development and maintenance of a robust communications plan. The purpose of this plan is to ensure all company employees are provided with the right level of detail at the right time to maintain their positive engagement in the Service Delivery transition programme. Uncover readiness gaps and take ownership of action plans to close the gaps prior to any mobilisation and service transition activities, ensuring the delivery of all business benefits linked to service transition.
External Relations - Ensure the maintenance of excellent customer relations throughout the Service Delivery transition period. Ensure the maintenance of professional relations with any regulatory body, customer assurance body and other external assurance agencies, ensuring that the company meets expectations and requirements and that there should be no delay or interruption to the Service Delivery transition.
Strategic Development - Ensure the transition programme continues to deliver in line with the Service Delivery strategic vision. Where deviation is observed ensure the Operations manager is apprised at the earliest opportunity.
Team Collaboration - Support the Operations Manager and other colleagues in the fulfilment of their responsibilities and contribute to the general realisation of success by the company.
Qualifications, Experience, Skills and Personal Qualities
Relevant experience in change management within large, high profile, high value, and complex transition programmes, predominantly gained within an operational ATM disciplines.
In-depth experience of project management.
Strong people and stakeholder engagement skills with the ability to influence at all organisational levels
Strong planning skills and capability to translate information gathered from meetings and workshops into detailed plans
Good communications and IT skills (eg sound working knowledge of Microsoft Office suite)
Flexible to travel to other locations when required.
*Faxing is not our preferred method of application. Please Apply to ALL positions by clicking "Apply Now"*