Quality Manager (Marshall)

Recruiter
Thales
Location
Hampshire
Salary
Competitive
Posted
28 Nov 2014
Closes
05 Dec 2014
Contract Type
Permanent
Hours
Full Time
Thales has an exciting new position for a Quality Manager to provide Project Quality Management leadership to ensure the successful delivery and installation of airfield systems across a large number of UK MoD airfields. The Quality Manager will take ownership for the management and reporting on Quality within the Project Controls Management Office (PCMO) and site instillations. The Quality Manager will manage and analyse reports to continually improve quality within the project and ensue the customer and Project Management Office (PMO) quality performance is managed and reported to meet project time-scales.

The Quality Manager will also maintain and establish effective management of quality and metrics of performance, this will include a strategy to improve the quality of output by demonstrating a reduction in non-conformance, improving right first time levels and ensuring effective corrective and preventive actions are implemented to ensure problems do not recur.

The Quality Manager will be working on a major Air Traffic Management (ATM) delivery project to the UK MOD. Thales, in conjunction with its Partner, will deliver a capability upgrade that will allow the Customer to provide the MOD with ATM Services over a 22 year period.

Principal Relationships:

PMO for project progress, risks and issues.

Thales Senior Project Manager for Airport Installations (functional reporting line)

Local Site Projects Managers

Project team members

Sub-contractors

MoD personnel

Equipment suppliers

Overall scope of Responsibility

Manage the Quality function within the PMO and including Continuous Improvement and Customer Satisfaction requirements. Also maintain and provide support to overall Quality Organisation and UK Quality through effective resource management.

Key Responsibilities and Tasks

Manage the Quality function within the PMO Sites including Continuous Improvement and Customer Satisfaction requirements. Also maintain and provide effective support to overall PMO and Quality Organisation.

Technical and Professional Skills

Track record on delivering Quality Management and problem solving skills in a major project environment

Experience implementing analysing and leading development of improved processes, methods and tools - improved quality and productivity.

Experience in management or project leadership.

Experience in co-ordinating Quality teams and reporting effectively

Experience of team working/building and communication skills

Experience:

Essential

Quality Management and supervisory experience in a major project environment

Stakeholder management

A positive attitude combined with excellent interpersonal and motivational skills.

Track record of work on own and as part of a team

An ability to embrace and encourage change.

Briefing to senior management

Desirable

Experience of working across boundaries, including knowledge of commercial management, best practice supply chain and finance functions.

Experience of managing quality within large projects

Member of Chartered Quality Institute

Engineering or Business Degree/diploma

Values & Behaviours:

Focus on Customer: Constantly maintains a high quality of information exchange with the customer whilst seeking to understand the customer's decision-making processes. Gains the confidence of the customer.

Innovate, decide and act quickly: Is able to adopt new working methods when necessary and looks for sustainable improvement of team's practices and processes. Confidently makes decisions in one's field of delegation and challenges available information by asking questions and carrying out research.

Perform through teaming: Contributes to team objectives and efficiently cooperates within and outside own team. Expresses oneself clearly and efficiently. Contributes to the creation and maintenance of knowledge through sharing lessons identified and learned.

Develop our People: Identifies strong points and development needs and is conscious of the impact of actions on others. Is not afraid to make mistakes but endeavours to learn from them.

Financial/Budgetary Responsibility:

Manage Quality budget reporting of financial data

Qualifications:

Desirable

Demonstrable experience in a Quality management role.

Degree-educated or equivalent

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