Client Account Manager – Digital, CRM, Analytics Background
- Recruiter
- RecruitmentRevolution.com Ltd
- Location
- Brighton, East Sussex
- Salary
- £25,000 to £35,000 + 10% bonus + pension
- Posted
- 27 Nov 2014
- Closes
- 25 Dec 2014
- Ref
- 6692
- Sectors
- IT, Marketing, PR & Advertising
- Contract Type
- Permanent
- Hours
- Full Time
Client Account Manager – Digital, CRM, Analytics Background - Global Brand
Brighton
£25,000 to £35,000 + 10% bonus + pension
The Client Account Manager Opportunity:
The Client Account Manager will focus on managing client relationships and facilitating the delivery of our "Measured Success" objectives (Multi-channel measurement, attribution and optimisation that drives success). Experience in handling client accounts and a thorough understanding of the online / digital environment is essential.
What we do:
We have been implementing attribution solutions since 2005. With offices in the United States, United Kingdom and Germany, we work with more than 1,000 websites worldwide.
We are a division of a global digital marketing company (backed by a global internet retailer) whose services encompass affiliate, search, attribution, customer acquisition, mobile, product and data feeds, display, retargeting, and measurement tools.
About the brand:
We are one of the world’s leading Internet service companies. We provide a variety of products and services for consumers and businesses, with a focus on e-commerce, finance, and digital content. Since 2012, we have been ranked among the world’s ‘Top 20 Most Innovative Companies’ in Forbes magazine’s annual list. We are expanding worldwide and currently operate throughout Asia, Europe, the Americas and Oceania. Founded in 1997, we’re headquartered in Tokyo, with over 11,000 employees and partner staff worldwide.
Client Account Manager Responsibilities:
> Build and maintain key client relationships
> Grow client accounts
> Gather and define client business objectives and requirements
> Develop client project proposals and obtain sign off
> Manage the delivery of client projects
> Identify and plan client opportunities within our Measured Success framework
> Maintain project management and CRM documentation
> Present solutions, Analysis findings and results to clients
Applicants will need to demonstrate:
> Thorough online marketing industry knowledge
> A good technical understanding of digital marketing channels
> A technical understanding of website tracking technologies
> Business requirement documentation and solution design
> Proven relationship management skills
> Excellent interpersonal skills
> Experience in planning and delivering projects
> Managing upsell and commercial opportunities
Additional Information:
Located in central Brighton; this position benefits from a friendly working atmosphere and a highly talented team.
You may have worked in the following capacities: SaaS Customer Manager, Customer Success Manager, Digital Marketing Client Account Manager, Online Marketing Specialist, Digital Marketing Project Manager, Digital Marketing Analytics Executive, PPC Manager, SEO Manager, Search Marketing Executive.
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The Client Account Manager role is being managed by agency innovator RecruitmentRevolution.com. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.