Team Leader – Supported Housing and Floating Support
- Recruiter
- Richmond Fellowship
- Location
- Wakefield, Yorkshire
- Salary
- £20,198-£24,234 pa
- Posted
- 26 Nov 2014
- Closes
- 03 Dec 2014
- Ref
- 14/314
- Sectors
- Charity & Voluntary, Health, Nursing & Social Care, Housing, Mental Health, Social Services, Management
- Contract Type
- Contract
- Hours
- Full Time
If you have a significant understanding of mental health issues and substantial experience of working in a Housing and Social Care setting, consider a move to Richmond Fellowship as a Team Leader.
One of the largest voluntary sector providers of mental health services in England, with a turnover of £45m, we’re already leaders in our field. However, we operate in an ever-changing environment that we expect to remain just as challenging in the future. Our aim? To add value at every level of the business and empower decisions that will improve our service offering, as well as outcomes for our service users.
As a Team Leader for our Wakefield Services you’ll be responsible for managing the day-to-day delivery of a range of Supported Housing and Floating Support Services for our clients. You’ll also:
- Manage the quality of support provided to clients
- Deliver on contracts on a daily basis, including, where appropriate, being the first point of contact for Contract Managers
- Make sure data entry to MI & reporting systems is accurate, timely and in line with quality assurance requirements
- Carry out investigations arising from clients, including preparing reports and resolving issues or escalating the problem to a Locality Manager
- Manage the ‘risk load’ within each service including assessing service users, allocating appropriate resources and ensuring safe working practices are in place
- Be responsible for resource management, including line managing and supervising front line staff, managing budgets, developing training and adhering to HR policies.
To succeed, you’ll need an outcome driven, solution focused approach and a proven ability to lead, supervise and motivate staff and delegate work appropriately. You’ll also need:
- Experience of understanding the needs of complex clients and manage resources effectively
- Ideally, a professional social care qualification such as CQSW or CIOH
- A flexible approach to working hours and willingness to participate in on call arrangements
- A flair for managing conflicting demands and priorities and meeting deadlines
- A firm but inclusive management style and the ability to lead by example
- Excellent verbal and written communication skills.
Managing more than 120 services nationwide, Richmond Fellowship provides a diverse range of services to people with mental health needs.
We offer great benefits, including 25 days' holiday per year, contributory pension scheme, employee assistance programme and childcare vouchers.
Due to staff secondment, this post is offered as a fixed term contract ending on 1 January 2016. At the end of the period the fixed term nature of the post will be reviewed.
Closing date: 3 December 2014
Interview date: 8 December 2014
Mental health doesn’t discriminate – neither do we.