Exit Transition Manager

• Job Title: Exit Transition Manager
• Security Clearance Level: Disclosure Scotland
• Interviews to be held from 1st December.

Essential Experience:

• Contract Management experience
• Excellent negotiation skills
• Experience of managing deliverables via 3rd party Supplier in a high profile and/or technically innovative enterprise solution
• Proven work experience in an agile environment

Desirable Experience:

• Proven leadership and management experience at a senior level
• Project management expertise and understanding of tools and methods
• Strong stakeholder management
• Excellent communication skills
• Experience of managing direct, or Matrix staff
• Ability to manage and respond to change
• Confident communicator with users and stakeholders at all levels
• Able to deliver at pace
• Team player good collaboration skills
• Ensure knowledge transfer to wider team

Main Duties & Responsibilities:

• Take the lead in ensuring that all aspects of service transition projects are driven through to delivery
• Design, implement & maintain robust transition plan(s) taking into consideration any business activities required to integrate new services into the 'business as usual' environment
• Engage with all suppliers as required to complete production and approval of all service transition documentation
• Determine the readiness levels of the department and exiting incoming suppliers and business users with regard to upcoming changes
• Uncover readiness gaps and own action plans to close the gaps prior to go-live
• Assess risks inherent in proposed transitions, to ensure any potential scheduling and performance issues have minimum impact on provision of other services
• Ensure all relevant department functions are fully engaged in the process and committed to supply resources to complete the transition plan
• First point of escalation for any issues or problems raised by the suppliers or business; Arbitrate in situations of conflict
• Seek out and tackle issues that will prevent the delivery of business benefits linked to service transition.