2nd Line Service Desk Engineer
Summary
We are looking for an enthusiastic 2nd Line Service Desk Engineer, based in Milton Keynes, to join a rapidly growing business that can provide an excellent training environment for someone that has a positive work ethic, is enthusiastic, keen to learn and who genuinely has a passion for developing their career.
Client Details
This is an exciting and vibrant brand that is looking for a 2nd Line Service Desk Engineer to join their team. They are looking for an enthusiastic individual that is going to join their growing global organisation based in Milton Keynes.
The culture is open, supportive, collaborative and friendly within which all employees are able to bring change and add value. Self-motivated individuals succeed in this environment.
Description
Main purpose of the role:
* To provide effective IT support to both retail and non-retail operations
* To promote the positive image of the Service Desk and the Service Delivery department
My Retail client based in Milton Keynes will require the 2nd Line Service Desk Engineer to have demonstrable experience in the following:
* Positive "can do" attitude, dynamic support and delivery focussed individual with a polite and friendly customer facing persona.
* Logical approach to problem solving
* Solid grounding in desktop support, hardware and software
* Strong Technical Skills are required with Active Directory, Exchange and Citrix XenApp experience
* Windows 2003/2008R2
* Windows office
* Citrix Desktop
* Exchange 2010
* Blackberry
Profile
My client will require the 2nd Line Service Desk Engineer to have demonstrable experience in the following:
* Positive "can do" attitude, delivery focussed individual with a polite and friendly customer facing approach.
* Logical approach to problem solving
* Solid grounding in desktop support, hardware and software (2+ years in a similar role)
* Strong Technical Skills are required with Active Directory, Exchange and Citrix XenApp experience
* Windows 2003/2008R2
* Windows office
* Citrix Desktop
* Exchange 2010
* Blackberry
Job Offer
GBP20,000 to GBP27,000 plus great benefits