IT Support Technician

The Witherslack Group is a leading provider of specialist education and care for children and young people with behavioural, emotional and social difficulties, communication difficulties and complex learning difficulties. Our portfolio of schools, children's homes and integrated therapeutic provisions provides a diverse day, residential and 52 week system of education and care.

Due to continued expansion we have the following position available:

IT Support Technician

Working in an education and care environment the role will include:

• Supporting desktop, laptop, iPads, server administration, Windows 7/8, MS Office, IIS, troubleshooting, Microsoft office, iPhone, routers, Switches and networks. Whilst providing support and training to staff and young people.
• The IT Support Technician will be involved in supporting the internal systems and software
• You must have good people skills and the ability to work independently or as part of a team
• You will have proven experience of working in an IT support environment
• You will have experience of managing desktops and laptops - administration, builds, configuration and troubleshooting in mixed Windows 7/8, Microsoft Office
• You may be Microsoft certified
• You must have experience of supporting remote users and multiple business applications including in-house and 3rd parties
• You will ideally have experience of iPhone/iPad device support and management
• You will ideally have experience in the configuration and maintenance of MDM and eMail systems
• The successful candidate may also have experience of Active Directory, Windows Server, Exchange, monitoring back-ups, windows updates, anti-virus and file restores
• You will enjoy troubleshooting (remotely and hands-on) and solving problems
• Application installation and builds will also fall into your responsibility
• Experience in Routers, Firewalls, Switches and networking would be desirable

Driving license is essential as the role involves supporting various sites within the group although you will operate out of one; our Hall Cliffe School in Horbury.

Successful candidates will be highly motivated, with vision and commitment to the highest standards of accuracy.

Please note, CVs will not be accepted. To apply go to the website and download and complete the application form.

Please include a covering letter with your application.

Informal discussions are welcome.

Closing Date for applications: 24th November 2014

Interviews will be held on: 9th and 10th December 2014 at Hall Cliffe School, Horbury

This post is subject to an Enhanced Disclosure Check through the Disclosure and Barring Service. We are an equal opportunities employer welcoming applications from all sections of the community. The Witherslack Group is committed to the safeguarding and promotion of the welfare of our children and young people.