Training Manager - (AQUILA)
- Recruiter
- Thales
- Location
- Hampshire
- Salary
- Competitive
- Posted
- 22 Nov 2014
- Closes
- 29 Nov 2014
- Sectors
- Management
- Contract Type
- Permanent
- Hours
- Full Time
AQUILA a consortium between NATs and Thales are recruiting a Training Manager to take overall responsibility for the delivery of the Transition Training Programme (TTP), the Service Delivery Training Programme (SDTP) and ongoing Training Needs Analysis (TNA) to support a major Air Traffic Management (ATM) delivery programme to the UK MOD. AQUILA will deliver a capability upgrade that will provide the MOD with ATM Services for a period of 22 years.
The Training Manager shall:
Act as the single-point-of-contact for the Customer and Suppliers in all matters relating to delivery of the SDTP.
Liaise with the Customer and Suppliers to create a SDTP that is responsive and which minimises the impact of training on operations and the Customer's foundation, vocational and further training tasks.
Draw together all training elements delivered by different agencies into one annual SDTP that will be agreed with the Customer and reported on as required in the Training Service Level Agreement (SLA).
Manage the annual Service Delivery Training plan and co-ordinate release of resources to support the programme.
Optimise the efficiency and capacity of the SDTP.
Manage the AQUILA Business Support Team in the provision of the following administrative, planning and support functions:
Resource planning.
Administration, course booking etc.
Deployment of E-learning.
Maintenance of the SDTP.
Recording and tracking of issues.
Maintenance of training records
Identify the training course content requirements to ensure operators and maintainers are enabled to meet required competencies and undertake their related day-to-day activities.
Organise the availability of supplier training courses, including train-the-trainer options, and reference facilities to ensure training delivery is assured to meet AQUILA requirements.
Liaise with asset provision programme managers and training resources to ensure an integrated training package, where required, can be accommodated within agreed transition plan timescales.
Within the TTP & SDTP provide clear training course requirements for training suppliers to ensure that supplier support profiles are aligned to AQUILA training demands.
The scope of the Project encompasses:
Specified Assets located at over one hundred locations throughout the UK and Permanent Joint Overseas Bases (PJOBs);
In excess of 100 TUPE assigned staff;
Move from a static to mobile maintainer model;
Achieve significant efficiencies from the introduction of new technologies and maintainer model.
Accountabilities
Compliance - Act, at all times, in accordance with the authority delegated from time to time by the Service Delivery Director, and in compliance with the policies of the company.
Safety - Foster an open and approachable working environment that encourages individuals to raise and resolve potential safety issues.
Training & Risk Management - Design, implement and maintain robust training plan(s) taking into account any business activities required to integrate new and enduring services into the steady state' environment. Engage with AQUILA Supply Chain to ensure all training support contracts are in place and fit for purpose. Ensure current policies, procedures and process is considered in the design of all training courses and materials. Assess risks inherent in proposed training activities, to ensure any potential scheduling and performance issues have minimum impact on AQUILA's service delivery and the customers operations.
Reporting - Maintain an on-going dialogue with AQUILA managers, and promptly alert the Service Delivery Director to any significant risk or change to relationships with the customer or internal stakeholders. Ensure the timely provision of all reports requested by the Operations Manager.
Employee Engagement - Actively participate in the design, development and maintenance of a robust communications plan. The purpose of this plan is to ensure all company employees are provided with the right level of detail at the right time to maintain their positive engagement in the Service Delivery transition programme.
External Relations - Ensure the maintenance of excellent customer and supplier relationships. Ensure the maintenance of professional relations with any regulatory body, customer assurance body and other external assurance agencies, ensuring that the company meets expectations and requirements.
Strategic Development - Contribute to the development and delivery of the AQUILA Service Delivery strategic vision.
Team Collaboration - Support the Service Delivery Director and other colleagues in the fulfilment of their responsibilities and contribute to the general realisation of success by the company.
Qualifications, Experience, Skills and Personal Qualities
Relevant experience managing training activities during large, high profile, high value, and complex transition programmes, predominantly gained within an operational ATM disciplines.
Self motivated and delivery focused
Technical knowledge and experience of training design and the AQUILA/MOD implementation and acceptance processes.
Ability to work with the Asset Provision Contractor, external OEMs and training personnel from the Authority
Ability to produce/create/commission the Training materials/courses required from the Training Needs Analysis
Good oral, presentation and written skills including the ability to conduct training
Ability to work in a team/with others
Experience and/or understanding of JSP 822
Experience and/or understanding of the Defence Training Support Manual 3
Experience and/or understanding of ATSEP training requirements
Demonstrable experience of managing training suppliers to deliver requirements to plan and on budget.
Strong people and stakeholder engagement skills with the ability to influence at all organisational levels
Flexible to travel to other locations when required.
*Faxing is not our preferred method of application. Please Apply to ALL positions by clicking "Apply Now"*
The Training Manager shall:
Act as the single-point-of-contact for the Customer and Suppliers in all matters relating to delivery of the SDTP.
Liaise with the Customer and Suppliers to create a SDTP that is responsive and which minimises the impact of training on operations and the Customer's foundation, vocational and further training tasks.
Draw together all training elements delivered by different agencies into one annual SDTP that will be agreed with the Customer and reported on as required in the Training Service Level Agreement (SLA).
Manage the annual Service Delivery Training plan and co-ordinate release of resources to support the programme.
Optimise the efficiency and capacity of the SDTP.
Manage the AQUILA Business Support Team in the provision of the following administrative, planning and support functions:
Resource planning.
Administration, course booking etc.
Deployment of E-learning.
Maintenance of the SDTP.
Recording and tracking of issues.
Maintenance of training records
Identify the training course content requirements to ensure operators and maintainers are enabled to meet required competencies and undertake their related day-to-day activities.
Organise the availability of supplier training courses, including train-the-trainer options, and reference facilities to ensure training delivery is assured to meet AQUILA requirements.
Liaise with asset provision programme managers and training resources to ensure an integrated training package, where required, can be accommodated within agreed transition plan timescales.
Within the TTP & SDTP provide clear training course requirements for training suppliers to ensure that supplier support profiles are aligned to AQUILA training demands.
The scope of the Project encompasses:
Specified Assets located at over one hundred locations throughout the UK and Permanent Joint Overseas Bases (PJOBs);
In excess of 100 TUPE assigned staff;
Move from a static to mobile maintainer model;
Achieve significant efficiencies from the introduction of new technologies and maintainer model.
Accountabilities
Compliance - Act, at all times, in accordance with the authority delegated from time to time by the Service Delivery Director, and in compliance with the policies of the company.
Safety - Foster an open and approachable working environment that encourages individuals to raise and resolve potential safety issues.
Training & Risk Management - Design, implement and maintain robust training plan(s) taking into account any business activities required to integrate new and enduring services into the steady state' environment. Engage with AQUILA Supply Chain to ensure all training support contracts are in place and fit for purpose. Ensure current policies, procedures and process is considered in the design of all training courses and materials. Assess risks inherent in proposed training activities, to ensure any potential scheduling and performance issues have minimum impact on AQUILA's service delivery and the customers operations.
Reporting - Maintain an on-going dialogue with AQUILA managers, and promptly alert the Service Delivery Director to any significant risk or change to relationships with the customer or internal stakeholders. Ensure the timely provision of all reports requested by the Operations Manager.
Employee Engagement - Actively participate in the design, development and maintenance of a robust communications plan. The purpose of this plan is to ensure all company employees are provided with the right level of detail at the right time to maintain their positive engagement in the Service Delivery transition programme.
External Relations - Ensure the maintenance of excellent customer and supplier relationships. Ensure the maintenance of professional relations with any regulatory body, customer assurance body and other external assurance agencies, ensuring that the company meets expectations and requirements.
Strategic Development - Contribute to the development and delivery of the AQUILA Service Delivery strategic vision.
Team Collaboration - Support the Service Delivery Director and other colleagues in the fulfilment of their responsibilities and contribute to the general realisation of success by the company.
Qualifications, Experience, Skills and Personal Qualities
Relevant experience managing training activities during large, high profile, high value, and complex transition programmes, predominantly gained within an operational ATM disciplines.
Self motivated and delivery focused
Technical knowledge and experience of training design and the AQUILA/MOD implementation and acceptance processes.
Ability to work with the Asset Provision Contractor, external OEMs and training personnel from the Authority
Ability to produce/create/commission the Training materials/courses required from the Training Needs Analysis
Good oral, presentation and written skills including the ability to conduct training
Ability to work in a team/with others
Experience and/or understanding of JSP 822
Experience and/or understanding of the Defence Training Support Manual 3
Experience and/or understanding of ATSEP training requirements
Demonstrable experience of managing training suppliers to deliver requirements to plan and on budget.
Strong people and stakeholder engagement skills with the ability to influence at all organisational levels
Flexible to travel to other locations when required.
*Faxing is not our preferred method of application. Please Apply to ALL positions by clicking "Apply Now"*