Operations Manager
- Recruiter
- 2M Employment Solutions Ltd
- Location
- Padstow
- Salary
- Competitive
- Posted
- 20 Nov 2014
- Closes
- 05 Dec 2014
- Ref
- 2M-MM3612~496012
- Sectors
- Catering & Hospitality
- Contract Type
- Permanent
- Hours
- Full Time
Operations Manager
Padstow, Cornwall
Excellent salary package, plus benefits
About the role
A great place to grow your career. A great place to live.
An exceptional opportunity for a restaurant professional to lead and inspire service delivery across our extensive restaurant sites in beautiful Cornwall, contributing at a senior level in a multi-million pound group employing up to 400 staff.
An outstanding leader, organiser and influencer, you will coach managers and a large team of over 100 service focused staff to deliver exceptional guest experiences through outstanding service delivery.
Home to some of the best chefs, producers and farmers, Cornwall’s food and drink scene is thriving, bringing £1.5 billion to the county each year.
The top ten things that you will be doing each week
• Implementing plans to improve the level of service delivered to customers.
• Encouraging outstanding levels of service, aiming to exceed customer expectations at every opportunity.
• Offering guidance and support to managers in all business areas, having a presence in each area of accountability on a daily basis.
• Ensuring adequate cover of management and staff (resource planning) in line with levels of business and seasonal trends.
• Ensuring exceptional standards of cleanliness and presentation are maintained throughout the business.
• Supporting and driving the development of managers, aspiring managers and their teams.
• Taking accountability for profit and loss, beverage gross profit performance and stock management across operational areas.
• Taking a lead role for legal compliance and company routines.
• Liaising with operational managers to build business plans and objectives to drive improvements in standards of service and quality.
• Identifying opportunities to make improvements to take the business and its employees forward, recognising those that go the extra mile for customers.
About the company
“The fish is fresh and exhilarating and the atmosphere alive and full of fun."
We have four restaurants in Padstow where you can try our food. We also have a pub in St Merryn and restaurants in Falmouth, Winchester and Porthleven.
Along with our restaurants we have 40 guest bedrooms, 4 self catering properties, a cookery school and four shops in Padstow - a deli, patisserie, gift shop and fishmongers. To support our operations we have 2 food production facilities and a central distribution centre. If you can't visit us here in Padstow, you can browse our collection of books, cookery courses and gift cards on ouronline shop and we'll deliver direct to your door.
Duration
This is a full time permanent position and you will work from the company’s Padstow office.
Apply now
Simply send us your details via 'Apply' (be sure to include a valid email address) and we will e-mail you details of how to progress your application.