Infrastructure Technical Design Architect
- Recruiter
- Capita
- Location
- Sheffield
- Salary
- 50000.00 - 60000.00 GBP Annual
- Posted
- 01 Nov 2014
- Closes
- 03 Nov 2014
- Sectors
- Engineering, Design
- Contract Type
- Permanent
- Hours
- Full Time
Infrastructure Technical Design Architect Job
An exciting job opportunity has arisen for Capita, FTSE 100 and Leading Business Process Outsourcer, for an Infrastructure Technical Design Architect to join their team.
Reporting into the Sheffield Solutions & Architecture team manager, the purpose of this role is to be responsible for the definition of the infrastructure architecture as well as providing 3rd line technical assistance and consultancy to support the day to day delivery of infrastructure services for our Client.
In addition, to provide support for the local infrastructure, specifically Windows Server, Storage, WAN, LAN and Wireless technologies, ensuring that services are delivered to fulfil contractual requirements including adherence to KPI's, PI's and SLA's.
Also to build solid working relationships with the IT Client and work with Capita colleagues to deliver an efficient and effective service.
Responsibilities include:
*Provide architecture consultancy, solution design and quality assurance as well as day-to-day support for server, storage and network infrastructure, assisting with incident and problem resolution ensuring that a cohesive service is delivered.
*Report pertinent escalations to the Solutions & Architecture Manager or Head of Service Delivery providing clear and early awareness of critical issues
*Proactively manage the security, availability and performance of the infrastructure, including the planning and scheduling of all upgrades, tuning and maintenance to ensure continuity of service
*Act as a technical and operational consultant at the service delivery level working closely with the Service Delivery Manager
*Act as a technical and operational consultant at the solution design level working closely with the Project Managers and the wider solution design community
*Contribute to strategy, service and technical delivery decisions
*Provide succinct reports on infrastructure related issues to the Head of Service Delivery and the IT Director
So seeking applicants with the following:
*Proven Technical Design Architecture experience
*Good server and storage experience
*Good deployment/migration experience and strong understanding of IT infrastructure
*A thorough understanding of the ITIL framework.
*Microsoft, VMWare or Cisco certified
*Experience of managing a complex server and storage environments.
*An ability to quickly analyse operational issues, and formulate and implement pragmatic solutions
*A good understanding of a range of IT technologies and suppliers
*Analytical approach to problem solving
*Excellent written and verbal communication skills
*Client facing and relationship builder
*A flexible attitude to work and travel
*The ability to interact successfully with all levels of the business and ITS personnel
*Good organisational skills
*Customer focused with the ability to remain calm under pressure and manage conflicting demands
* Willing to undergo security checks if successful
If interested apply now to avoid disappointment!
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.