German Speaking Customer Service Advisor - 609GVC2
FRENCH SELECTION UK
German Speaking Customer Service Advisor
Customer Service, Sales, Inbound Calls, Outbound Calls, German, Manufacturing, Exports, Logistics, Commercial, Data Input, Data Entry, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Sales Support, Nottinghamshire, Lincolnshire, Leicestershire, Derbyshire, South Yorkshire
Salary: £Competitive + bens
Location: Nottingham, Nottinghamshire
At commutable distance by car from Mansfield, Hucknall, Carlton, Newark-on-Trent, Beeston, Retford, Worksop, Dinnington, Gainsborough, Lincoln, Melton Mowbray, Loughborough, Derby, Ashbourne, Burton upon Trent, Grantham, Chesterfield, Nottinghamshire, Lincolnshire, Leicestershire, Derbyshire, South Yorkshire
Ref: 609GVC2
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Please visit the French Selection UK website, vacancies section, search job reference: 609GVC2,
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The Company:
Our client is a well established international company
Main duties:
To be the main point of contact for German speaking customers
To maintain and develop a strong relationship with clients
The Role:
-Processing customer orders using the company’s IT system
-Tracking shipments to ensure that all deliveries are made on time
-Coordinating with various departments within the company
-Handling all customer enquiries in a polite and efficient manner, both on the telephone and over email
-Inbound and outbound calls to develop client relationships
-Assisting the Sales Manager with market research and pricing of products
-Dealing with credit control duties
-Translating relevant documents
-Handling customer complaints politely and efficiently
-Distributing newsletters to customers with information of new products
The Candidate:
-Fluent in German to mother tongue standard
-Fluent in English (both written and spoken)
-Previous experience within Customer Services
-B2B experience
-Knowledge of CRM systems
-High level of commercial awareness
-Computer literate
-Strongly organised
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver
Salary: £Competitive + benefits (20 days holiday, 50% discount on products, pension scheme, life insurance)
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.