Care and Support Worker

Care and Support Worker

Coleford

£7.00 per hour (without NVQ/QCF Level 2 in Health & Social Care)
£7.10 per hour (with NVQ/QCF Level 2 in Health & Social Care)

If you're flexible, motivated, enthusiastic, and have a caring and supportive attitude towards vulnerable people then this job is perfect for you.

We are looking for enthusiastic and motivated people to be part of a vibrant community, supporting people over the age of 55 with a disability. You will support individuals to enhance and develop life skills.  Person centred activity is at the heart of the service, providing creativity and wellbeing to improve people’s lives.

Care and Support Worker – Job Purpose:
To follow an agreed plan to provide effective person-centred care and support to individuals, ensuring people are safe, cared for, treated with dignity and respect and free from abuse, harm or inappropriate treatment. 

Care and Support Worker – Main Duties:

• To effectively support people in accordance with their individual care/support plans.
• To ensure that people are safe, cared for, treated with dignity and respect at all times and free from any risk of harm or neglect.
• To be aware of, and respond to, people’s needs.
• To provide personal care in a sensitive and dignified way and in accordance with people’s wishes.
• To inform senior staff and relevant agencies of any concerns or significant changes in people’s needs and circumstances.  To report any safeguarding concerns with immediate effect.
• To take appropriate action in the event of emergencies.
• To accurately record information, as required.
• To comply with Heritage Care’s policies and procedures.
• To maintain confidentiality at all times, in accordance with the agreed policy.
• To attend all training courses as agreed with your line manager.
• To visit people in their own homes outside of Bank Street.
• To work flexibly over a 24/7 365 days a year basis, which includes bank holidays, according to the needs of the service. This will include working a flexible shift pattern consisting of early, late and waking night shifts.
• Any other duties as required.

Care and Support Worker – Skills & Knowledge:
• Good verbal communication skills and ability to listen sensitively to others.
• Good written communication skills, with an ability to contribute to a record keeping system.
• Good interpersonal skills.
• Ability to work as part of a team.
• Ability to provide empathetic, emotional and practical support to service users.
• A common sense approach to problem solving and an ability to deal with conflict and distress.
• Ability to work without direct supervision and if needed in people’s own home.
• Ability to liaise in a professional manner with other agencies.
• Understanding of Equal Opportunities policies.
• Ability (or willingness to learn) to use online systems for care and support delivery and training.
• Willing to undertake and attain a QCF Level 2 Diploma in Health & Social Care

Care and Support Worker – Desirable Experience
• Experience of providing care and support.
• Experience of working with older people.
• Experience of working with people with learning disabilities
• Experience of working with and relating to people from a wide variety of backgrounds.

This post won’t be commencing until April 2015

Disclosure Level - Enhanced Disclosure for Regulated Activity