Sales Advisor
- Recruiter
- Brook Street
- Location
- Reading
- Salary
- 16730.00 GBP Annual
- Posted
- 30 Oct 2014
- Closes
- 06 Nov 2014
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
MAIN AIM:
To assist the Manager and Assistant Manager in the day to day running of the store whilst at the same time providing a level of service that exceeds customer expectations.
RESPONSIBILITIES:
- Organises work, planning and prioritising tasks and making decisions as appropriate to ensure objectives are achieved.
- Maintains a positive outlook, working on own initiative and demonstrating a committed and flexible approach.
- Understands role and responsibilities and works within the team to deliver results, recognising the contribution of self and others.
- Maximises sales at every opportunity through promoting the products and services available and ensuring that standards of service consistently exceed customer expectations.
- Demonstrates an awareness of competitor activity, proposing ideas and suggestions for improvements and supporting marketing activity to promote the store.
- Maintaining the cleanliness and presentation of the store, conducting regular maintenance checks and complying with Company Health and Safety and Security procedures.
- Accurately completes store administration and assists in preparing and conducting weekly and monthly tasks.
- Continually reviews own performance and requests feedback, whilst seeking opportunities to take on new learning.
Experience
- Experience of providing a high level of customer service
- Has worked in a sales focused environment and has taken responsibility for driving sales
- Experience of carrying out basic administrative duties
- Experience of cash handling
Knowledge and Skills
- Has a working knowledge of Microsoft Office (Word and Excel), e mail and the Internet
- Demonstrates excellent communication and interpersonal skills
- Has a good standard of numeracy and literacy
- Is accurate and shows attention to detail
Disposition
- Is committed to providing excellent customer service
- Demonstrates an enthusiastic and friendly approach
- Can remain calm when under pressure
- Is self motivated and able to use initiative to drive own sales performance against agreed personal targets
- Is able to work within a small team
- Is reliable and honest
- Is well presented
- Has a willingness to learn new skills and undertake appropriate training
- Is willing to undertake all tasks required of them, including maintenance and cleaning