AV/Client Support Technician/AV Technician/Audio Visual Technician/1st

AV/Client Support Technician/AV Technician/Audio Visual Technician/1st Line Support

London

GBP27K + benefits

An IT focused AV Technician role at a leading global law firm. You will be providing AV and 1st line IT technical support for client meeting rooms.

Key Skills Required:

• Solid IT knowledge- experience of providing ad hoc technological support for clients (Internet, laptop, connection issues, TV, emails, photocopying, scanning)
• Professional services experience- legal ideally
• Advanced knowledge of audio-visual equipment
• Film and edit video recordings and setting up webinars

Personality:

• You will need to be an autonomous individual and able to use your own initiative.
• Excellent communication skills are a must!

Role:

• Set up videoconferences/teleconferences and liaise with the other parties.
• Film and edit video recordings and setting up webinars
• Provide ad hoc technological support for clients when required, ie Internet, laptop, connection issues, TV, e-mails, photocopying, scanning.
• Monitor the status of the meeting rooms, audio-visual and telephony equipment to ensure it is always in good working order. Ensure any necessary maintenance is carried out.
• Ensure the relevant user manuals and the Intranet are up to date
• Actively promote the meeting room and multimedia software technologies that are available to the London office eg:- Video Conferencing, WebEx, Arkadin, etc
• Regularly provide relevant technical training to the Hospitality team.
• Set up Powerpoint presentation equipment and ensure that it works in time for the relevant meeting.