Night Receptionist

Recruiter
Apex Hotels - London
Location
London
Salary
10.00 - 15.00 GBP Annual
Posted
23 Oct 2014
Closes
24 Oct 2014
Contract Type
Permanent
Hours
Full Time

Previous experience of working within a Front Office/Nights environment is essential.
Experience with Opera or a similar front office system is beneficial.
THE ROLE
As a Night Auditor you will be responsible for supporting the Guest Services Manager in delivering an effective experience to all guests whilst ensuring that our guests are safe and secure throughout their stay. Your responsibilities will include:
Accurately completing all night audit related procedures.
Ensuring security checks of the Hotel and surrounding areas are carried out each night.
Ensuring all procedures are followed and all assigned tasks are completed on a nightly basis.
Promoting a professional image to guests and offering a prompt and helpful attitude. Checking guests in and out of the Hotel.
Assisting guests with luggage as required.
Serving Food & Beverage items and cleaning and setting of conference rooms for the following day's service.
THE PERSON
You will have a passion for delivering excellent customer service, show initiative and be a strong team player. You will also demonstrate good time keeping and have high standards of appearance.
THE COMPANY
Established in 1996, Apex Hotels is one of the UK's leading operators of contemporary 4 city centre hotels. Apex Hotels is a family owned Scottish company based in Edinburgh, London and Dundee operating with a mission to provide chic and stylish destination properties in key markets across the UK. Customer service is the primary focus for all members of the Apex Hotel team. The company has a reputation for providing a 'friendly face' to all guests and aims to provide positive opportunities for interaction with staff at every property.
BENEFITS
Apex FLOW card - points based rewards for your hard work, where you can redeem points for electronic items, music, shopping vouchers plus many more
Reduced room rates for staff and friends and family
Discounted restaurant and spa rates
Pension scheme
Critical illness cover
If you wish to be considered for this superb opportunity click 'apply'. You must be eligible to work in the UK.