Senior VNOC Engineer – Video Infrastructure
- Recruiter
- Easynet
- Location
- London (Central), London (Greater)
- Salary
- £37,000
- Posted
- 23 Oct 2014
- Closes
- 19 Nov 2014
- Ref
- EGLSV1911/MK-H
- Sectors
- IT, Networks & Systems
- Contract Type
- Permanent
- Hours
- Full Time
Senior VNOC Engineer – Video Infrastructure London, E1 £37,000 Plus Pension, Life Assurance, Health Cash Plan, 25 Days’ Holiday With over 20 years of experience behind them, our client is a leading provider of managed services who seek to deliver network, hosting and communications solutions to customers across the globe.
They are now looking for a Senior VNOC Engineer to join their team. If you’re a CCNA certified networking professional with proven video infrastructure experience, this is a fantastic opportunity to put your skills to the test with a forward-thinking company. Committed to challenging the norm, our client is constantly growing and evolving and, in this important role, you’ll have the chance to be a part of their future success.
As a Senior VNOC Engineer, you will be responsible for managing new system implementations, as well as developing and maintaining tools used by the VNOC. Utilising your strong video skills, you’ll incorporate technology strategies, design and engineering concepts into assignments and projects. You will lead VNOC projects and ensure compatibility across all platforms, making sure that video operations are never compromised. Diagnosing the root cause of any issues, you’ll configure and maintain both new and existing hardware and promptly respond to any incidents to ensure that customer expectations are met.
Additionally, you’ll handle any escalated incidents and identify possible permanent correctors to any underlying or reoccurring issues. Your other duties will include: - Implementing corrective actions to ensure minimum impact to customer service levels - Assisting with onboarding new customers - Constantly seeking new ways to retain customers and increase revenue
To be considered for this role, you must have: - Experience of applying, configuring and installing CORE video infrastructure - Strong networking capabilities, including LAN, WAN, ADSL, SDSL and internet - Knowledge of video and network protocols - CCNA certification As a Senior VNOC Engineer, you must be an effective team player with great organisation, communication and problem solving skills.
To apply for the role of Senior VNOC Engineer, please apply via the button shown. This vacancy is being advertised by Web Recruit Ltd. The services advertised by Web Recruit Ltd are those of an Employment Agency.