Customer Service Representative

Are you looking for a challenging role? Where you can use your multi-tasking skills?

Are you looking for a company that rewards success?

• Are you able to work as part of a close-knit team?
• Motivated to succeed with a “Can Do Attitude”?
• Customer Focused?
• Friendly and Approachable?
• Able to communicate at any level?
• Want good promotional prospects?
• Hold a full clean licence?

Your main purpose will be to resolve customer enquiries by establishing their requirements, utilizing your skills, and maximising sales, while providing a positive experience. A good telephone manner is essential, with strong communication skills. In addition you will need to be computer literate, accurate and able to work to deadlines. Ensuring that all deliveries are on time to customers. You will also be responsible for qualifying all customers hiring vehicles, completing rental agreements and cash handling. You will need to be motivated, calm and consistent with the ability to work in a fast paced and changeable environment and have an eye for detail. You will also need to retain a multitude of product and process knowledge, which is paramount to providing a first class service to our customers.

Working at our Southampton Location, we offer full training, the salary is negotiable at interview, dependent on experience, plus free uniform, working 45 hours per week on a 7 day rota basis (will include some Saturday and Sunday working). Additional benefits include access to Company Pension Scheme.

If interested please send your CV together with a completed application form to:

The Personnel Department,
U-Drive Limited,
Enterprise Way,
Aviation Park West,
Bournemouth International Airport,
Christchurch,
Dorset,
BH23 6NW.

Application forms can be downloaded or alternatively please contact Maria Hawkins for an application form on 01202 651912.

Please note your application will only be considered, when submitted with a completed application form. Submitting a CV that is not accompanied by a completed application form will seriously affect your prospects of being invited to an interview.