Service Engineer - Hertfordshire/Norfolk

Recruiter
Fairford Associates
Location
Hertfordshire
Salary
27000.00 GBP Annual
Posted
05 Sep 2014
Closes
01 Oct 2014
Contract Type
Permanent
Hours
Full Time

Our client is one of the UK's largest independent security systems integrators, delivering end-to-end security and surveillance solutions from systems design to installation and support. They hold NACOSS Gold accreditation.

The client is now looking for a Service Engineer to cover the Hertfordshire/Norfolk region with knowledge of CCTV and access control (intruder and perimeter experience would be nice). This role will deal with daily fault requests and PPM duties for large scale, high end systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The engineering role will require a great deal of flexibility and you will need to demonstrate a 'can do' attitude and be able to stay away when required. You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background. The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Duties and Responsibilities

  • Provide a reliable, courteous, efficient and effective service.
  • Maintain a positive image of the company to the customer at all times, through high standards of dress and customer communications.
  • At the completion of each service visit close or update the helpdesk with the call status
  • Maintain a high level of personal performance demonstrating a willingness to help colleagues.
  • Adhere to the company's Management Systems.
  • To undertake any other duties as required by the Service Manager in delivering a top class service to the client
  • To provide day to day care, maintenance and repair of the large scale Analogue/Digital CCTV Systems on public highways and general areas, large scale control rooms and Access Control Systems.
  • To be able to support and maintain Perimeter Detection Systems
  • To complete a planned preventative maintenance regime.
  • A flexible approach to working hours including occasional nights away and assisting with the call out rota (40 hour week).

Salary GBP27k, vehicle, mobile overtime, etc.