Technical Consultant - SaaS Implementation & Support - Global Brand

Technical Consultant - SaaS Implementation & Support - Global Brand
Wetherby, West Yorkshire
£32,000 - £38,000 Plus Car Allowance & Benefits Package

Who we are:

We are a leading provider of spend control and eProcurement solutions servicing over 350 organisations across 70 countries.

The Technical Consultant Opportunity:

Be a member of a team which is responsible for:

> The installation of our product set

> Design and implementation of integration to 3rd party systems. (Typically accounting packages)

> Delivering bespoke extensions to our software package to meet a particular customers requirements. 

> Providing 3rd line technical support both externally to customers and internally to employees within the group.

The candidate should be:

> Capable of working both on their own and as part of a team

> Be comfortable dealing with customers, both remotely and face-to-face whilst onsite.

> Have a strong knowledge of a wide range of technologies, in particular:

- Microsoft C#

- Microsoft SQL Server

- Microsoft Server Operating Systems

- ASP.Net or MVC

> Ideally the candidate would also have knowledge of

- Visual Basic 6

- Traditional ASP

- VB Scripting

- Microsoft Team Foundation Server

> Be able to follow documented processes (ISO 9001, 27001)

> Have the ability to “think on their feet” 

Location and working hours:

> The role will based out of our main UK office in Wetherby, West Yorkshire

> You should be willing to travel to customer sites in both the UK and overseas

> Standard working hours are 9 to 5.30, but very occasional out-of-hours and weekend work will be required.

> A UK driving licence and passport would be preferable.

Culture/Approach: 

Our Values: 

> Open

> Adaptable 

> Liberating 

> Together 

> Reliable 

> Excellence

> You should be a team player who integrates easily and communicates positively 

> You should be able to identify where support is required and proactively provide it 

> You should be committed to providing outstanding customer service (internally & externally) 

> You will need to be energetic and self-motivated - thriving in a hands-on environment and require minimum management supervision 

> You need to be flexible and adaptable - excited by new ideas and/or technology and, willing to pick up and work with new initiatives no matter how unfamiliar 

> We seek people who are ambitious, seek to improve their performance, are interested in training and generally in personal development 

> Highly organised - managing workload and delivering 

> You should be able to demonstrate initiative and have problem solving skills

Note: This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment.

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The Technical Consultant role is being managed by agency innovator RecruitmentRevolution.com. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.