German Speaking Customer Service Advisor - 890GA

FRENCH SELECTION UK 
German Speaking Customer Service Advisor
Customer Service, Order Processing, German, Manufacturing, Exports, Logistics, Commercial, Data Input, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Sales Support, German, Derbyshire, Nottinghamshire, South Yorkshire 
Salary: Up to £20k pa
Location: Mansfield area, Nottinghamshire
At commutable distance by car from Derby, Matlock, Chesterfield, Mansfield, Nottingham, Ashbourne, Sheffield, Rotherham, Retford, Worksop, Alvaston, Uttoxeter, Derbyshire, Nottinghamshire, South Yorkshire
Accessible via train
Ref: 890GA

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 890GA 
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
 
The Company:
Our client is a well established manufacturer with a huge presence worldwide.     
 
Main duties:
To be the main point of contact for customers within both the UK and Germany, dealing with all enquiries and providing quotations.  

The Role:
-Processing customer orders using the company’s IT system
-Tracking shipments to ensure that all deliveries are made on time
-Coordinating with various departments within the company
-Handling all customer enquiries in a polite and efficient manner, both on the telephone and over email
-Assisting the Sales Manager with market research and pricing of products    
-Dealing with credit control duties
-Translating relevant documents
-Handling customer complaints politely and efficiently 
-Distributing newsletters to customers with information of new products 

The Candidate:
-Fluent in German and English (both written and spoken)
-Previous experience within a customer service or admin role essential
-Experience with CRM systems   
-High level of commercial awareness
-Computer literate 
-Extremely organised
-Strong attention to detail 
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver

Salary: Up to £20k pa  + bens (22 days holiday)

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.