Generalist/Telephone/Outreach Advice Worker
- Recruiter
- Citizens Advice Bureau
- Location
- North Tyneside
- Salary
- £17,613 pro-rota
- Posted
- 01 Sep 2014
- Closes
- 29 Sep 2014
- Ref
- 224293049-01
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Part Time
North Tyneside Citizens Advice Bureau Requires
Generalist/Telephone/Outreach Advice Worker
Salary: £17,613 pro-rota
Hours: 18.5 hours pw
Location: CAB offices in North Tyneside
We are seeking to appoint a highly motivated enthusiastic generalist adviser to provide face to face and telephone advice in various settings including outreach.
You should have 6 months paid experience in advice work or 1 year as a trained volunteer in an advice setting; be a self-starter who can work on your own initiative; able to self-supervise and have the ability to communicate and cooperate within a team; and have a flexible approach to your work as well as good IT skills. A commitment to good client care and ability to maintain quality standards is essential.
Knowledge of electronic case management systems and access to a car would be desirable.
Recruitment packs (CVs NOT accepted) available by emailing us or sending an A4 SAE postage to value of 73p per pack to: The Chair, North Tyneside CAB, 1 Roxburgh Terrace, Whitley Bay, NE26 1DR
Closing Date for Applications: Monday, 22 Sept 2014.
Interviews: Held week commencing 22 Sept 2014.