Graduate Technical Analyst

Graduate Report Writer / Technical Analyst
Up to £22,000 per annum + Training + Benefits
Bristol

Iken’s Graduate Programme 2014 is now enrolling! We will be holding an assessment centre on Thursday 18th September. Apply now!

About Us

We are Iken, a specialist and market leader in providing a range of software products to a mixture of clients across the UK and abroad. Our range of products include case management, matter management, time recording and court and document bundling software.

We’re a small, high-growth business, which adds a personal touch to all that we do. Our focus is to grow the business organically, which is why we now have a need to recruit a recent graduate who is analytical and articulate to join our warm and friendly Projects team in Bristol.

About the Role

As our Graduate Report Writer / Technical Analyst you will work with our Product Manager, and other members of the business, to prioritise and build reports to both internal and client specification, working to strict deadlines. You will work with a variety of report types including Excel, Crystal and SQL, both converting old reports and building new ones.

You will also work as part of the Projects Team in a Technical Analyst capacity aiding in the building of databases, migration of data as well owning other technical tasks.

This is a fantastic opportunity for an outgoing, intellectually capable graduate to embark on a career in report writing and technical analysis. This role ensure you learn how to:

• Develop reports to specification and deadline as defined by either the Projects Team or the Product Manger prioritizing where needed.
• Liaise with the key stakeholders of each report, both internal and external, to ensure all parties are kept up to date and informed of progress.
• Assisting in the answering of Report related support queries both by email and phone.
• The conversion of the remaining Iken Standard reports into the Iken MI suite.
• Develop and document best working practices in relation to reports writing, testing and delivery.
• Tasks such as Database Building and Data Migration are completed to a high standard and to project deadlines.
• All scripts related to installations and upgrades are edited and maintained to a high standard.
• Take part in pre-sales and pre-implementation technical teleconferences with prospective clients regarding reports.

About You

This role is very fast-paced and requires somebody with an acute attention to detail coupled with an innate ability to work to strict deadlines and cope well under pressure.

This is an exciting phase for someone to join our business, so if you meet the criteria below then we would be very interested in hearing from you.

In order to be successful in the role you must show the following skills throughout the recruitment process:

Essential requirements for the role:

• Well organised
• Helpful and empathetic
• Charismatic, sociable and engaging
• Pragmatic
• Analytical with an ability to problem solve
• Desirably you would have a degree in a subject that requires verbal or technical analytical skills (e.g. Law, Philosophy, History, Languages, Maths, Science, Engineering, IT etc)

Desirable requirements for the role:

• VBA,
• SQL,
• C#,
• VB.NET

What you will get

Here at Iken we have a very collaborative working environment with a family feel, so if you join us then you will be welcomed with open arms.

Along with that we are offering a generous basic salary of up to £22,000 per annum (depending on experience) + Training + 24 days holiday + bank holidays annually.

What to do next

We are looking for graduates with a spark and energy that resonates well with our business, so if you feel you have what it takes and have the experience we are looking for then we look forward to you applying via this page.

Once you have applied you will be contacted by one of our colleagues who will discuss the role in more detail and conduct a telephone interview.