Translator Project Manager (Trados)

Job Title: Project Manager (Translation)

Location: Sheffield

Salary: £18k - £20k pa.

The company are a well-established and well regarded company that has grown steadily over the last 15 years. The company now require a confident, experienced Project Manager who will join a small team of Translation PMs and support staff.

This is a great opportunity for someone who has at around 1 - 2 year’s full-time experience as a Translation Project Manager within an agency.

Key Responsibilities:

• Managing the full translation process – from beginning to end (experience in this is crucial); quotations, finances, order taking, research, assigning and managing translators, proofreaders, art-workers and other experts, proofing, reviewing, checking, researching, delivery. Also customer service, costings, quality control
• Managing multiple projects effectively, from small ‘minimum charge’ jobs to word counts in the hundreds of thousands – all at the same time
• Following strict processes and recording in a detailed manner
• Managing clients accounts who place daily orders with extremely quick turnarounds (often within hours)
• Talking to new and existing clients; explaining our services in a comprehensive manner
• Finance; managing budgets, project margins, etc.

Key Skills and Attributes:

• The company would like you to be picky picky picky – having a perfectionist's eye for detail and consistency is an absolute must (you can never be too picky when it come to quality and consistency)
• High levels of efficiency and working out strategies to increase efficiency and ultimately increase job margins without sacrificing quality or excellent customer service
• Client handling; retention, customer satisfaction, ensuring customers’ needs are met even when they are unusual, whilst still sticking within our process guidelines
• Confidence to speak up and make suggestions.

You need to be/have:

• Self-motivated, innovative, forward thinking (spotting opportunities and challenges)
• Good communication skills; comfortable in bringing clients on board to the company, or explaining a work concept, with your style, enthusiasm and knowledge (phone, email and face to face)
• Willing to admit your own mistakes and learn from them
• Good time management of yourself and others
• Native-level English ability required
• Other language highly preferable (possibly proof-reading and small elements of translation),
• Knowledge of the structure of language and translation / localisation; why we do what we do and the best way to utilise foreign languages for the benefit of our clients.

Experience:

• We would expect you to have at least a couple of years’ experience as a Translation Project Manager under your belt.

IT Experience:

• Trados – you need to know this programme, its capabilities and possibilities INSIDE OUT
• You need to be fully IT literate across all the usual plus any other good stuff you can bring
• You need to be able to handle any file type / system that a client works with; artwork, coding, etc.

To apply for this role please select the APPLY button to submit your CV and cover letter.

(Keywords: Project Manager, Project Coordinator, Translation, Translator Project Manager, Development Project Manager, Management Consultant, Business Development Consultant Executive, Trados, Translation Project Manager, Project Management, Programme Manager, Trados)