Collections / Customer Service Advisors
Collections / Customer Service Advisors, Nottingham, £17,000 - £19,000 + Excellent Benefits - Have you got excellent communications skills with the ability to develop strong customer relationships? Do you have a positive outlook with the drive, commitment and attitude to build a career with a market leading brand? If so please read on...
Due to our expansion we are looking to recruit a number of Collections / Customer Service Advisors to join us as Collection Account Managers and help support our growth in our Head Office in Nottingham.
Speedy Cash is a leading financial services provider offering personal loans, Cheque Cashing, Money Transfers and Cash for Gold. As a leading Payday Loan Lender in the USA since 1997, we are different and our customers know we're different. We pride ourselves in offering the kind of service & respect you just won't find elsewhere.
As our Collections Account Manager you will provide world-class customer service, develop customer relationships, and work within established policies and procedures, with the over all intent of keeping your customer in good standing.
You will be responsible for the following:
- Delivering exceptional customer service through a variety of channels
- Build revenue through understanding customer needs
- Develop positive customer relationships and provide appropriate solutions
- Convey the Speedy Cash Easy, Fast & Friendly service culture
- Working towards individual and company targets
We need a Collections Account Manager who is energetic, entrepreneurial, and passionate. You will have experience in a customer service, collections, or sales environment, with an enthusiastic 'can-do' attitude. This role is all about treating the customer as priority, so strong communication and problem solving skills are a must.
This opportunity is a dream for someone who loves variety and wants to take his or her own career aims to a new level. And the rewards and prospects are equally Speedy - we offer great training and a fun and friendly atmosphere to develop and grow your career.
The package includes:
- An attractive salary £17,000 - £19,000 (experience depending)
- On Target Earnings Scheme
- City-centre location with excellent amenities
Our head office is in central Nottingham and is easily accessible from Hucknall, Arnold, Derby, Mansfield, Newark, Grantham, Melton Mowbray, Leicester and surrounding towns.
If you think you have the right skills, experience and attitude to be our next Collections Account Manager we would love to hear from you!