Team Leader - Reading - OTE £25,000
- Recruiter
- Simplified Recruitment
- Location
- Reading
- Salary
- From £18,000 (OTE £25,000)
- Posted
- 31 Jul 2014
- Closes
- 28 Aug 2014
- Ref
- SR2286537901116d97
- Contact
- Simplified Recruitment
- Sectors
- Sales, Business Development
- Contract Type
- Contract
- Hours
- Full Time
Job Title: Team Leader – Reading – OTE £25,000 + Company Car
Location: Reading, Berkshire
Salary: From £18,000 (OTE £25,000) + Company Car and benefits
Job Type: 12 Month Fixed Term Contract, Full time
About the Job:
An exciting opportunity has arisen for an aspiring leader to join our client, the biggest independent, Home Collected Credit Business in the UK.
Working within their UK wide branch network, you will be responsible for leading and developing a group of Self-Employed Agents within a specific geographical area. About 70% of your time will be out in the field working with your Agents and meeting your Customers in their homes.
As Team Leader you will be working at the heart of their business, supported with the latest technology including lap-top and mobile phone. Their first class Support Centre will assist and help you deliver your business results.
They are recruiting for this position on a contract basis, however there will be opportunities for impressive individuals to be made permanent.
Salary & Benefits:
• A competitive salary and monthly bonus scheme (OTE £25K).
• Company Car – plus fuel card for business mileage.
The role in brief:
• Build effective relationships with your Agents and Customers.
• Lead and develop your Agents within a specific geographical area to include conducting effective business reviews in order to support the agents in developing their business.
• Visiting customers in their homes to conduct audits, arrears visits and collecting when a vacant book arises.
• Support the Company developing quality new business by spotting referral opportunities and converting them into new customers.
• Identify shortfalls in performance against targets, providing feedback, support and agreeing action plans.
• Ensure that company policies and procedures are strictly adhered to.
• Promote excellent relationships with customers ensuring that agreed standards of service are maintained and problems are resolved.
Required Skills:
• Building rapport and developing solid professional relationships.
• The ability to plan, organise and monitor your effectiveness and the results of your team.
• Commercial awareness, including experience of developing referrals.
• Drive and ambition to successfully manage part of their business.
• Excellent customer service.
• The ability to quickly understand the challenges and opportunities within a business and demonstrate success in a targeted environment.
• Excellent IT literacy skills with good working knowledge of Microsoft Office.
Desired Experience:
This Team Leader role will be customer facing, therefore operational / field experience within the Home Collected Credit or Personal Finance sector would be advantageous. Alternatively they will consider your application if you have solid customer service experience at a supervisory level and can demonstrate the competencies above.
Due to the volume of applications they regret that they are unable to respond to everyone, therefore if you do not hear from them within 2 weeks of your application please assume that you have been unsuccessful.
Please apply online with your CV and covering letter.
Please check your email for confirmation that your application has been received and to follow further instructions if applicable.