Client Services Manager

Recruiter
The F10 Group
Location
Newport Pagnell
Salary
22000.00 - 28000.00 GBP Annual + GBP22000 - GBP28000 per annum
Posted
29 Jul 2014
Closes
06 Aug 2014
Contract Type
Permanent
Hours
Full Time
Working for an agency in Milton Keynes, who are experiencing an exciting period of growth, this is an excellent opportunity for a candidate with a few years of experience in client services/account management.

Candidates must have experience working in Performance Improvement/ Reward and Recognition/ Marketing or similar, and be confident within a customer facing role. Intermediate knowledge of Excel is necessary, as well as the ability to proofread/copywrite.

You will need to be willing and eager to learn, have a positive attitude along with excellent communication skills. This position is immediately available, so if you are too then even better!

Your role will include:
- To play the lead role in the delivery of client projects, including client liaison and management of internal resource departments.
- To be the point of escalation for all participant queries as received by the team, via phone and email.
- To create and manage communications plans.
- Responsible for creating and maintaining promotions within a database.
- Putting together and presenting design briefs for internal creative department
- Set up and lead any client meetings where appropriate.
- To manage all financial aspects of client projects using an in house financial system to set up jobs and budgets.