Web Customer Services / Inbound Sales Advisor - UK Self-Storage Brand

Web Customer Services / Inbound Sales Advisor - UK Self-Storage Brand
Worsley
£17,500 Base Salary (estimated OTE £19900) + Company Bonus

We’re looking for Fun, Motivated People with Personality. STAND OUT!! Tell us in your covering note what makes you special! We'd love to hear from candidates with telesales, web inbound sales or Call centre sales experience.

Who we are:

Founded in 2005, we are a growing Self-Storage brand with seven sites across the UK. We have modern purpose built stores with extensive security and 24 hour access available. Our aim is to make life for our customers easy by providing a top level of service at no extra cost. 

Note: the successful candidate will hold the in-house title of Reservations Team Member.

  The Web Customer Services / Inbound Sales Advisor Opportunity:

  The Reservations Team Member is part of a small team situated in an office environment and reports to the Manager of the Reservations Team. You will be required to ensure that our customers' enquiries and issues are managed positively and that they receive excellent customer service, whilst adhering to all operational procedures and policies. It is a requirement that the Team Member meets and/or exceed sales targets and ensures that all sales opportunities are maximised.

In tandem, you would also be required to:

  > Take responsibility for organising and carry out work for self, managing information, decision making, planning and prioritising

> Assist the Reservations Manager in identifying ways to improve sales and processes

> Actively sell to prospective customers and be aware of all discounts and offers available

> Provide feedback on the impact of changes to pricing and offers  

What we are looking for:  

> A sales background as well as strong customer service skills 

> Ability to work as part of a team

> Good numerical understanding

> GCSE equivalent in Maths and English

> PC literacy

> Flexibility in working hours as required 

40 hours per week (excluding lunch breaks), working on a rota, 5 days out of 7. Opening hours are Monday-Saturday, 9.00am to 5.30pm and Sundays, 10am to 4pm. 

You may have worked in the following capacities: Telesales Executive, Web Sales, Call Centres Sales, Customer Service Advisor, Self-Storage Inbound Sales Representative, Internal Sales.  

------------------------------------------------------------------------------------- The Web Customer Services / Inbound Sales Advisor role is being managed by agency innovator RecruitmentRevolution.com. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.