Support Technician
- Recruiter
- Recruitment Genius
- Location
- Leeds, West Yorkshire
- Salary
- From £15000 to £20000 Per Year
- Posted
- 11 Jul 2014
- Closes
- 08 Aug 2014
- Ref
- 00016312
- Contact
- No Contact
- Sectors
- Customer Service & Call Centre, IT
- Contract Type
- Permanent
- Hours
- Full Time
This Ecommerce Specialist consultancy and Netsuite Partner based in Leeds are looking to recruit a Support Technician.
Role to include:
• 1st level telephone and email support to clients using NetSuite ERP
• Log and monitor cases to ensure they are being handled in time
• Provide ‘how to use’ help where possible
• Develop NetSuite reports for clients
May also be involved in implementations or other projects as part of a team.
Applicant must be educated to at least ‘A’ level standard or equivalent and have had some experience working in an office. Training will be given in NetSuite.
Key skills:
• Good inter personal skills
• Willing to be flexible
• Some knowledge of excel
• Any knowledge or experience with an accounting, order processing or CRM system a bonus
• Any experience in a support role a bonus
Must be comfortable developing own knowledge and skills within a small team in a dynamic changing environment.
The role offers an opportunity to develop into a choice of roles as the company grows.
Role to include:
• 1st level telephone and email support to clients using NetSuite ERP
• Log and monitor cases to ensure they are being handled in time
• Provide ‘how to use’ help where possible
• Develop NetSuite reports for clients
May also be involved in implementations or other projects as part of a team.
Applicant must be educated to at least ‘A’ level standard or equivalent and have had some experience working in an office. Training will be given in NetSuite.
Key skills:
• Good inter personal skills
• Willing to be flexible
• Some knowledge of excel
• Any knowledge or experience with an accounting, order processing or CRM system a bonus
• Any experience in a support role a bonus
Must be comfortable developing own knowledge and skills within a small team in a dynamic changing environment.
The role offers an opportunity to develop into a choice of roles as the company grows.